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Maple Grove Voice

Maple Grove Hospital Receives 2015 Press Ganey Guardian of Excellence Award

Nov 19, 2015 05:23PM ● By Wendy Erlien

Maple Grove Hospital recently announced it was named a 2015 Guardian of Excellence Award winner by Press Ganey Associates, Inc. 

The Guardian of Excellence Award recognizes health care organizations that have consistently achieved the 95th percentile or above of performance in patient experience.

“The Guardian of Excellence Award punctuates our entire staff’s commitment to deliver a hospital experience that exceeds expectations of our patients and their families,”  Maple Grove Hospital CEO Andy Cochrane said.  

Presented annually, the award honors clients who consistently sustained performance in the top five percent of all Press Ganey clients for each reporting period during the course of one year.

"We are proud to partner with Maple Grove Hospital, “said Patrick T. Ryan, CEO of Press Ganey. “This award is a testament to the organization’s leadership in delivering of patient-centered care. By achieving and sustaining this level of excellence, Organization demonstrates their commitment to reducing patient suffering and advancing the overall quality of health care.”

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