At Street Level Solutions we believe that there is a new reality in marketing. It’s facilitated by the Internet and social media. Those businesses that recognize it and take action will achieve great success. It’s our goal to help local businesses leverage this new reality to attract new customers while other, sometimes bigger and better funded competitors fall short.
In today’s complex and highly specialized society, buyers have learned to leverage the Internet and social media to provide an honest and unbiased view of the products and/or services that they need. In the past 3-4 years technology has given buyers the ability to get input from dozens or hundreds of their peers about a product/service/company. This widespread exposure never existed before and it means that buyers regularly research and gain trust in a company before they even talk with them. We know that people buy from people or businesses they trust. They need to trust that a company has:
1. Ability – the skills to solve the problem 2. Benevolence – they care about serving others not just themselves 3. Integrity – they are reliable and will follow through on what they promise
We use technology to help our clients build and market their business reputation for delivering these 3 key components of trust in the marketplace resulting in higher customer satisfaction and more new customers.